Our Process

I’ll start with a phone or video call. You can ask me anything about how I work, what I charge, and what the Brisbane property market is doing right now. I also want to hear about you – what you’re looking for, which suburbs interest you, your budget, and your timeline. No obligation, no charge.

If you’d like to proceed, I’ll send you my Initial Buying Brief – a detailed questionnaire that helps me understand exactly what you’re looking for. Once you’ve completed it, I’ll send through my standard Buyer’s Agent Agreement for signing and request payment of the Initial Engagement Fee.

Based on your completed Buying Brief, I put together a clear search plan and then arrange a follow-up call. We walk through the suburbs and property types I’ll be focusing on and set up a regular update schedule. I use Monday.com with all clients – it’s fast, direct, and keeps everything in one place.

The search starts both online and offline. I review listings across all the major portals, then contact the key selling agents in my network who work in your target suburbs. That’s how I hear about upcoming listings and off-market properties before they hit the public market. For specific property types or streets, I also approach owners directly – letterboxing to uncover potential off-market opportunities.

Every property I put forward has been physically inspected by me first. I work through a comprehensive assessment checklist on every visit. After inspecting hundreds of properties as both a Registered Property Valuer and a Buyer’s Agent, I can quickly determine whether something is worth your time – and protect you from wasting it on the wrong ones.

This is one of the most important parts of what I do. My due diligence covers four areas: assessing the property’s value in the current market; inspecting the physical condition; reviewing encumbrances on the title; and assessing the location’s positives and negatives. I provide a full written summary of findings, plus copies of all searches – typically covering flooding, sewerage lines, stormwater, character overlays, zoning, flight paths, school catchments, overland flow, traffic, building approvals, body corporate, and renovation cost estimates where relevant.

Before any offer is made, we discuss strategy. Properties sell in different ways, and selling agents each have their own style. I’ll recommend the right approach for the specific property and vendor – private treaty, expressions of interest, or auction and we agree on the price and key terms before I act.

Negotiating and bidding at auction is as much an art as a science. Understanding the vendor’s motivation, the selling agent’s style, current market conditions, and the level of competition are all critical to getting the right result. This is where 25 years of experience makes a real difference.

The contract is negotiated, signed, and dated. The initial deposit is due and Phase Two of due diligence begins.

I have a trusted network of independent building and pest inspectors I can recommend and arrange on your behalf. I attend every inspection personally and call you straight afterwards to walk through the findings – before you receive the formal written report.

I can recommend experienced conveyancing solicitors from my network, or work with your preferred solicitor. I liaise directly with them throughout the contract period to keep things moving.

For investment purchases, I can introduce you to experienced property managers who will provide a current rental appraisal and outline their services and fees ahead of settlement.

Queensland legislation allows the buyer or their representative to carry out a pre-settlement inspection. I arrange and attend this on your behalf, typically two to four days before settlement. If you can’t make it, I send you a detailed video walkthrough. Any issues get escalated to the selling agent and solicitor immediately.

The property is yours. I can collect the keys from the selling agent on your behalf if that’s easier.

You’re always welcome to get back in touch to talk through your next move. Whether it’s a market update, a valuation perspective, or thoughts on a future purchase – I’m happy to help.